This was relayed by phone to Requester on April 8:
1) Overall average total response time for medical calls for all engines in 2014 was 5 minutes and 52 seconds
2) Our Alameda County FRALS Agreement is that we respond to medical calls within 8.5 minutes 90% of the time and for 2014 we accomplished that 94.44% of the time.
3) Yes we are meeting our goal.
April 16, 2015, 10:43am
Rebecca Kozak (Staff)