Hello - This is a follow-up to Request #23724. Using Internet Explorer, I cannot get the Plan/Permit Retrieval Request to work = it keeps "timing out" = The page cannot be displayed. It is very important that I get access to original records as soon as possible (the initial request was submitted October 14). Please retrieve all original applications, plans, permits and related correspondence for permits OB040024 and X0301215. Please confirm that this request is acceptable. Thank you very much!