Request #18-3461

Hello, I am writing to follow up on Request #18-2109, which I submitted on 7/24/2018. On 10/8/2018, after failing to respond for nearly 3 months, you closed the ticket and wrote the following: "I need additional information from the requester to complete this request. The requester has not responded therefore I am closing this request. Thank you."

This statement is false. You never attempted to contact me. I know this because I never provided any contact information with my request (for privacy reasons), meaning it's impossible that you attempted to contact me. Moreover, you never posted any response to my request on the NextRequest website prior to closing the ticket.

Thus, I kindly ask that you re-open this ticket and fulfill my request. If you need any additional information from me, I ask that you post them as a reply on the NextRequest website. I will be checking this ticket daily for your response. Thank you.


October 10, 2018 via web


October 22, 2018


Planning & Building





Point of Contact

Mariko Highsmith

Request Closed   Hide Public

There are notes in NextRequest asking for additional information on 18-3461 - please reply within the system with the additional information needed.

Please provide specific City of Oakland numbers or people you would like call logs of. Without this information your request cannot be processed.

Thank you.

October 11, 2018, 6:21am
Department Assignment Public
Planning & Building
October 10, 2018, 5:40pm
Request Opened Public
Request received via web
October 10, 2018, 5:40pm